Introduction

At Hospital Umra, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of personal data we collect, how we use it, and the measures we take to safeguard your information.

Information Collection

We collect various types of information to provide and improve our services, including:

Personal Identification Information: Name, address, email address, phone number, date of birth, and identification numbers.
Medical Information: Health history, medical records, treatment details, and other health-related information.
Financial Information: Billing details, insurance information, and payment records.

Use of Information

The information collected is used for:

Healthcare Services: To provide you with medical treatment and care.
Administration: To manage your health records, process payments, and handle insurance claims.
Communication: To communicate with you regarding your treatment, appointments, and hospital services.

Legal and Regulatory

Compliance: To comply with legal requirements and regulations.

Information Sharing

We do not share your personal information with third parties except in the following circumstances:

With Healthcare Providers: Sharing necessary information with doctors, nurses, and other healthcare professionals involved in your care.
For Legal Reasons: If required by law, or to protect the rights, property, or safety of Hospital Umra, our patients, or others.
With Your Consent: Sharing information with other parties when you have given explicit consent.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. This includes secure storage systems, encryption, and access controls.

Your Rights

You have the right to:

Access Your Information: Request a copy of the personal data we hold about you.
Correct Your Information: Request corrections to any inaccurate or incomplete data.
Delete Your Information: Request the deletion of your personal data under certain circumstances.
Restrict Processing: Request the restriction of processing your data in specific situations.

Contact Us

For any questions, concerns, or requests regarding your personal data, please contact us at:

Hospital Umra
Address: No. 12-18,Jalan Bola Tampar 13/14, Seksyen 13, 40100, Shah Alam, Selangor
Phone: +603 5518 4319
Email: umra@umra.com.my

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review it periodically.

By using our services, you consent to the collection and use of your information as described in this Privacy Policy.