FREQUENTLY ASKED QUESTIONS
Explore related questions regarding our hospital
Our hospital provides a wide range of services including 24-hour emergency care, surgical services, maternity care, pediatric care, 24-hour ambulance, fertility treatments, internal medicine and various specialized treatments.
Our visiting hours are from 8 AM to 8 PM, but they may vary depending on the department and
the patient’s condition.
Yes, we have ample parking space for patients and visitors. You may download Smart Selangor app to make your online parking payment @Seksyen 13, Shah Alam vicinity.
You can make an appointment by calling our hospital’s appointment desk – 03-5518 4319/ 019–6644310 or through our online appointment system in our website.
You should bring your ID, insurance information, a list of medications, and personal items like clothes and toiletries.
Yes, we provide interpretation services for several languages. Please let us know in advance if you need this service.
Yes, you can request a copy of your medical records from our Health Information Management department.
We follow strict infection control protocols, have 24/7 security, and use advanced technology to ensure patient safety.
We value your feedback. You can provide feedback through our patient satisfaction survey or by contacting our Patient Relations department.
We provide a comprehensive range of women’s health services including routine screenings,
prenatal care, gynecological surgeries, fertility issues, family planning, hormon imbalances, menopausal and gynaecological cancer treatments treatments. We also offer health education and preventive screenings.
If you’ve been trying to conceive for a year (or six months if you’re over 35) without success, it may be time to seek help for infertility.
We offer a range of fertility treatments, including ovulation induction, intrauterine insemination
(IUI), in vitro fertilization (IVF), and more. Please contact 012-738 4319 for more info.
Bring any necessary items such as diapers, a change of clothes, and your baby’s favorite blanket or toy to keep them comfortable.
Newborns typically have their first check-up within the first week after birth, and then at 2 weeks, 1 month, 2 months, 4 months, 6 months, 9 months, and 12 months.
High blood pressure (hypertension) is when the force of blood against the artery walls is
too high. Manage it with a healthy diet, regular exercise, limiting alcohol, avoiding tobacco, and taking prescribed medications.
Increased thirst, frequent urination, extreme hunger, unexplained weight loss, fatigue,
irritability, blurred vision, and slow-healing sores.
Fever, cough, shortness of breath, fatigue, muscle or body aches, loss of taste or smell, sore throat, congestion, nausea, and diarrhea. Please contact 019-6644319 for RTK test @UMRA.
COVID-19 primarily spreads through respiratory droplets when an infected person coughs, sneezes, talks, or breathes. It can also spread by touching surfaces contaminated with the virus and then touching your face.
Get the annual flu vaccine from UMRA, wash your hands regularly, avoid close contact
with sick individuals, cover your mouth and nose when coughing or sneezing, and maintain good health habits.
Fertility, General Surgery, Internal Medicine, Psychiatry, Wellness, Orthopaedics, Weight
Management, Radiology and Plastic Surgery.